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• Using top of line Truck Mount Hot Water Extractor (one of the most powerful in the US market), hi-tech cleaning solutions and accessories, certified trained technicians and a professional application method. |
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• Drying is the crucial step in professional carpet cleaning.
• When cleaning carpet, it is highly recommended that the drying occurs within six to eight hours, however, 1-3 hours drying time is our goal in all of our jobs. |
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• All of our customers deserve a VIP treatment without exception.
• Protecting your carpet after a deep cleaning will
repel oil, water and soil, avoiding resoiling and stains to
come back easily.
• We apply a Protectant in all Carpet, Upholstery, Area Rugs, Tile and Grout and all natural
stones cleaning jobs. |
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• In addition to the best professional cleaning service,
we also want to offer the best price you can find in your area.
• In our website you'll find a “Real-Time Estimate” interface, a friendly tool that let you find out how much your service will cost, as well scheduling an appointment and receiving a confirmation via email. |
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SHINY CYCLE - RESIDENTIAL DEEP CARPET CLEANING, INCLUDES:
1 – Pre-Inspection, reviewing scope of job and examine areas of special concerns;
2 – Moving light furnitures to make area clear;
3 – Pre-vacuum for dry soil and large objects removal;
4 – Remove spots and stains (include petroleum, protein and organic based stains);
5 - Proceed with Pet Urine Treatment (if requested);
6 – Pre-Spray with heated carpet pre-conditioner (this is a Deep Cleaning);
7 – Agitate, Rinse and Vacuum with hot water extractor (Truck mount only);
8 – Post cleaning Treatments (soil/stain Protector);
9 - Place furniture back in original positions with furniture protection blocks;
10 - Groom the pile with a carpet rake and finish with fast Drying process;
11 – Post cleaning inspection.
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We use minimum residue cleaning solutions specially formulated for maximum results.
If you have pets, babies or allergies, IT'S NO PROBLEM!
Most of the cleaning solutions we use are “Green”, meaning there are no harsh chemicals or
pathogens being used.
We have cleaners that are non-allergic and safe for babies, in addition to heavy duty cleaners to help remove pet urine, stains and odors. |
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It is critical to have the right tools. Therefore, we come to your job site with a complete array of powerful and technologically advanced equipments.
IT’S SO CLEAN provides steam cleaning by MAGIC WAND CO. The MW27 is a powerful steam cleaning unit designed to clean all types of residential and commercial carpet floors. The MW27 is a dual-wand unit, which means our cleaning system has suction ability strong enough for two technicians to clean off with the same unit at the same time. The following are key features and benefits we provide you.
- The suction (or extraction) power is well indicated by the length of hose the MW27 can efficiently use, that being 400 feet. That's the length of a football field plus another 100 feet. The vacuum strength of our cleaning system allows us to clean multi-story buildings as well as empowering us to use high application pressure. We already have use this machine on a 6 stories building with an insane power suction.
- The application pressure of the spraying jets is 3.4 g.p.m. at 3,000 p.s.i. That means we're capable of pressure washing a sidewalk. When providing steam cleaning, high application pressure allows us to penetrate through the carpet yarn to get the deeper sediment.
- Our cleaning system has a temperature range of up to 240 degrees, which is literally the ability to produce raw steam. Such a high temperature would never be used on carpet, but high temperature is the age old technique for residue removal whether you're cleaning laundry, dishes or carpet. A high temperature cleaning solution is needed to successfully remove air born grease which is common in restaurant areas.
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CAUTION! Once we begin your carpet cleaning, we will apply special pretreatments and carpet solutions that are VERY SLIPPERY. Please take special caution when stepping off of the carpet onto a hard surface such as ceramic tile until the carpet is completely dry.
CHILDREN AND PETS. Please secure your small children and pets from following us out of your home while the exterior doors are open.
DRYING TIME. The drying time for most residential carpets is between 1 to 2 hours, depending on the thickness of the carpet, the yarn type, the volume of air circulation, the temperature and the relative humidity in the room. You may wish to improve the drying time by setting the temperature to about 75° F and turning on ceiling fans. Warmer air will draw moisture out of your carpet faster. Small amounts of moisture may remain at the base of the carpet yarn beyond 4 hours.
FURNITURE STAINS. Some furniture made of wood or metal can create permanent stains if placed on damp carpet. We suggest that you do not remove the protective plastic slips or Styrofoam blocks that will be placed under your furniture until the carpet is fully dry. We also suggest that you not sit on the furniture protected by Styrofoam blocks until the blocks are removed. Readiness can be determined by sticking your fingers deep into the nap to feel for moisture. (CAUTION! Plastic slips and Styrofoam blocks can pose a serious risk for children and pets.)
PRODUCTS. If you purchase additional spotting products or bottled treatments, please use them according to the directions on the bottles.
FREQUENCY. There is no set rule as to how often carpet should be cleaned. Frequency of carpet cleaning varies due to the quality of the carpet, the amount of foot traffic, whether the carpet is protected or not, the frequency of vacuuming, the number of young children and pets, etc. Carpet should generally be cleaned before the soiling becomes noticeable. Sand and grit accumulates at the base of the carpet pile before it's noticed at the top of the carpet tufts. Sand and grit are abrasive to the carpet yarn, thus shortening the carpet's life span. Your customer care guide/warranty supplied by the manufacturer may specify a maximum length of time in between professional carpet cleanings.
FUTURE SCHEDULING. If you would like to have your carpet cleaned on a routine basis, you may call our office at (310) 800-5351. Please mention to our representative that you would like your carpets cleaned on a 3, 4, 6, 9, 12, or 18 month basis. We will contact you in advance to schedule your service. |
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IT'S SO CLEAN IS SATISFACTION GUARANTEED
Our job is guaranteed for 30 days against re-soiling.
It’s so Clean guarantees that we will not overwet your carpet. We will not use any bleach products on your carpet, rugs, or upholstery.
We do NOT guarantee the removal of any stains, pet odors, or pet hair. Stains such as acne medications, wine, mustard, Kool-aid, candy, colored stains, ink, rust, etc., usually request special stain removal methods. The removal of special stains is priced separately.
Upholstery fabrics and rug yarns are often more delicate than that of carpet yarns. We take this into account by using gentler cleaning solutions and testing for color fastness. Our method of cleaning can be used on all water safe fabrics that have stable dyes.
It’s so Clean does not accept any liability for unstable dyes. Dye problems must be addressed to the manufacturer of the fabric or yarn.
Pet hair can present a formidable challenge due to its ability to cling to the fabric surfaces. The removal of pet hair is only guaranteed when priced separately.
Added treatments will increase the drying time. We will attempt to remove carpet soiling, not carpet matting. Fiber matting hinders the cleaning process and should be accounted as permanent damage. Fiber matting is commonly associated with olefin (a.k.a., polypropylene) yarns.
It’s so Clean is not liable for preexisting problems with the flooring products including but not limited to wrinkles, looseness, sunlight fading, weak seams, tears, burns, cracks, curling, cupping, spots, stains, separations, etc. You may be eligible for a refund or a second service call if the labor was flawed.
Please do NOT attempt to fix a problem that you've noticed. Please contact us as soon as damage is noticed because there is a thirty (30) day time limitation. We will promptly respond to all inquires.
The cleaning solutions we use in our cleaning division are bio-degradable. Our detergents are similar to the detergents that everyone uses to clean clothes. (Of course, no cleaning solutions are safe for consumption or for contact with the eyes.) Concern for your health is one of the greatest reasons to have your flooring thoroughly cleaned on a routine basis. |
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It’s really easy to advertise low prices for carpet cleaning but when they arrive at your house they start increasing the price, saying that “your carpet have stains”, “it’s too dirty”, “needs a pre-conditioning” and you will be given a price almost 3 times more than the original “over the phone” estimate.
FACTS:
1- If you refuse the “extras” and want to pay only the amount accorded over the phone?
They will say “you won’t be happy” but they will do the job. They are right, you won’t be happy, most of the times they will bring a portable water extractor to your house and will use your water from the bathtub and will damp the dirty water into your toilet. This type of cleaning will not remove any spot and actually won’t do anything but soak up your carpet. This procedure will take 2 to 3 days to dry up and will leave an unpleasant odor throughout your house.
2 - If you insist to reduce the price but after all, close the deal paying more than originally planned?
Most of the time they will start with a hand sprayer to mist a “pre-conditioning” in your carpet, then a portable or truckmount water extractor will be used to rinse it out. After all, your carpet probably still holds all the previous stains and when you ask them to remove they will say "it’s a stain and cannot be removed" or "your carpet was damaged".
When looking for a professional cleaning company, take these cautions by heart:
- Be careful with any company that contacts you by phone or that advertises a cleaning price by the room.
Room sizes vary and charges should be based on the total area to be cleaned.
- The use of brand name cleaning products does not necessarily suggest an affiliation with those companies or added credibility for the cleaning service. Make sure that you select a cleaning professional with certification from an organization that certifies professionals.
Do not be afraid to ask questions! Here are a few questions to keep in mind:
- “What formal training is required for the cleaning technicians?” A reputable company should require that employees receive training certifications.
- “Do you vacuum before deep cleaning the carpet?” All professional cleaners should vacuum before they deep clean the carpet. This critical first step makes a huge difference in the end result.
- “Do you use Seal of Approval cleaning solutions and equipment?” Seal of Approval products have been independently tested and certified to effectively clean carpet without causing any damage.
If you want to compare a price for Carpet Cleaning job you should look for someone who does:
1 - Precise and written estimate prior to the job (in local or internet);
2 - Pre-Inspection in all areas to be cleaned;
3 - Moving furnitures;
4 - Pre-vacuuming;
5 - Removing spots and stains;
6 - Pre-Spray with heated carpet pre-conditioner (this is a Deep Cleaning);
7 - Rinsing with hot water extractor (Truck mount);
8 - Post cleaning Treatments (soil/stain Protector and deodorize);
9 - Place furniture back in original positions with furniture protection slips and blocks;
10 - Drying process;
11 - Post cleaning inspection.
The following tips will help you get the best results when hiring a professional carpet cleaning service provider:
- Show the cleaning professional any problem areas and spots or pet stains that need special attention.
- To prevent voiding warranties, contact the carpet manufacturer before allowing additional treatment, such as re-applying stain treatments or antistatic treatments.
- Wait for the carpet to dry completely before walking on the carpet or moving the furniture back into the room. If you replace the furniture too quickly, rust or stains from paint or finishes could damage the carpet permanently.
Even with all these job specification most of the carpet cleaning companies will not perform its jobs based on the standards of the CRI (Carpet and Rug Institute) and/or IICRC (Institute of Inspection, Cleaning and Restoration Certification). The carpet manufacturers extremely recommend following standards of CRI and IICRC in order to preserve their warranties. That includes Cleaning Solutions, Acessories and Hot Water Extractors with Seal of Approval and standards of application with certified technicians.
Before hiring anyone: confirm that they are trained and certified in the type of work to be performed and ask for references, license and insurance; informally interview the company representative or technician; obtain a written estimate of the work to be completed, and receive a written contract or invoice confirming the total price along with any guarantees. |
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